FAQ - Rebel Health Alliance

Membership

How can I upgrade to Annual or Lifetime plan from my Monthly plan?

We can upgrade you! Reach out to our team directly via our email and we'll get you set up.

How can I cancel my plan?

You can cancel your plan by clicking "Billing" once logged into your Member Portal or by contacting us directly.

Other questions

What is RHA Systems A Incorporated and Rebel Health Medical Group?

What you see here and experience at Rebel Health Alliance is a joint venture between RHA Systems A Incorporated and Rebel Health Medical Group, a professional Ohio Corporation (RHMG). RHA Systems provides the platform, coaches, and marketing, while RHMG provides the medical care. Healthcare law is quite particular, so this was the best way for us to provide a seamless experience for you. In practice you’ll never know the difference, but legally there are distinctions. So if you read the TOS and the Subscription Agreement and see us say, “we don’t provide medical services,” now you know why. When you see Dr. Deep the first time, he’ll give you his own TOS agreement and I assure you, he won’t say he doesn’t provide medical services there. There are no extra fees to see Dr. Deep or anyone at RHMG. Its all included in your subscription.

What specific blood panels do you order and where do we get tested?

Blood work will be done via a third party local provider convenient to you. We will work with you to determine your preferred vendor and send our orders directly. In some cases you may have the option for at-home phlebotomy for an additional fee.

If you have specific needs or prior bloodwork, we can review these in your sessions with the Doctor and team.

Do you replace my primary care physician?

We are not here to replace your primary care physician, who plays a crucial role in your overall healthcare. We’re not the place to go if you cut your arm, develop a fever overnight, or have a new mole you need to get looked at – you should continue to see your PCP and local urgent care for those issues.

Rather, our goal is to complement and enhance the care you receive. We do this by focusing “upstream” on prevention, providing specialized, and consultative services in areas such as

longevity,
optimization,
metabolic health,
athletic performance,
genetic personalization, and
lipid management.

We will work collaboratively with your existing healthcare team, ensuring seamless coordination and communication for a comprehensive approach to your wellbeing.

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Do you use peptides?

Yes, when appropriate.

Will you help me find an edge?

Yes. We want you optimized.

Will you help me with my unique problem?

We will do everything we can to treat any medical issues we discover and if we can’t we’ll help you find a specialist who can assist.

Will you prescribe me TRT?

Maybe! Our founder Jack Murphy has been on TRT for more than a decade. We know all the benefits of successful hormone replacement and therapy. But if we can improve your testosterone levels without life-long drug therapies, we’d prefer that.

New patients with existing TRT prescriptions can use RHA to manage, improve, and optimize your current protocol.

We are committed to using the latest treatment protocols working towards overall optimization. Peptides, HGH, and other therapies are possible when appropriate.

Will you prescribe me Ozempic?

Maybe! At RHA we’re open to all available treatments. With Ozempic and other GLP1’s we believe that it is essential to track muscle mass, eat lots of protein, and do resistance training. If you’re to receive this treatment, you’ll be required to get a DEXA, follow your nutrition plan, and execute your strength plan. We want you to lose weight while minimizing muscle loss.

Do you offer family plans?

RHA is committed to serving you and your family. For our initial launch, we are not formally offering family plans but if you are interested in signing up more than one person in your household, please send me an email and we will try to work something out. jack@rebelhealthalliance.io

Please note: we only offer services to those 18 years or older.

Can you connect me to local doctors as needed?

Yes, if you need a local specialist or an in person treatment, we will do our best to help you connect to someone we know or trust. But given the national scope of our practice, that might not always be possible. Through our sister company Mishe, we will have access to top surgeons, specialists, and other providers in certain geographies, offered at deep discounted direct-pay rates.

How often can I get my RX refilled

All prescriptions are called into your pharmacy of choice. All prescription refills are done as necessary and are included with your package. We send out prescriptions all throughout the year as needed in addition to your quarterly sessions with the Doctor.

Do you monitor wearable data like Oura or Apple Watch?

Yes, and we strongly encourage you to obtain a wearable if you don’t have one already. Our training app, Trainerize, links with your health data app on your phone and provides us insights into your daily health statistics, diet compliance, and exercise efforts.

Other suggested devices include:

Wifi / Bluetooth scale for instant upload of your current weight
Bluetooth blood pressure monitors
WHOOP, Apple Watch, Fitbit, Garmin or others.

Will you give lifestyle guidance based on the DNA tests?

Yes! Epigenetic counseling is a core part of our offering. The epigenetic counselor is on your care team and will meet with our entire staff when they craft your care plan. Our custom reports provide suggestions and each month we will offer seminars discussing particular sections of the test. Your full report will be available to you as soon as it is completed. Plus, your entire care team will review the report and use the information in it to inform your comprehensive care plan.

Can I use prior DNA testing like 23andme?

All RHA members will receive our custom DNA test and analysis. It is included in your set up fee, annual membership, or lifetime package. We believe our test is the best one on the market and provides innumerable insights into your genetics that can assist us in crafting appropriate care plans for you. Our test is deeper and covers more of your genetic code than others on the market – plus it offers direct actionable advice, not just risk predictions.

Do you take women as clients

Of course! RHA’s personalized and holistic approach to care is especially beneficial for women, who often face unique health challenges throughout their lives. By focusing on prevention and addressing root causes, RHA can help women optimize their healthspan and achieve their optimal selves, whether they are navigating reproductive health, managing chronic conditions, making the the journey through menopause, or seeking to improve overall wellness. With a team of experts in various areas of health and wellness, RHA offers a comprehensive and coordinated approach to care that can help women redefine what it means to live a vibrant and fulfilling life.

How often do I meet with my doctor and how can I communicate with him?

Your time with your Doctors is very important and they are involved with your care from start to finish. You’ll have an extensive initial consultation, quarterly updates, and annual reviews. You can communicate with us via email at any time. Your Nurse and wellness coach will help you navigate everything and escalate concerns as necessary to your Doctor. And Lifetime Package members get text message access directly to their Doctors. At any moment, a member of the RHA team is available via email with expected turnaround times of 1-2 days.

What do you think of Peter Attia’s book, “Outlive”?

Our co-founders, Dr. Sandeep Palakodeti and Jack Murphy have been fans of Dr. Attia for many years. We’ve followed his work for quite some time and his book “OUTLIVE” is highly recommended. We believe we have operationalized much of Dr. Attia’s work and are able to provide it to you at a price far below what Peter charges.

We believe in aggressive early screening and prevention of the major health concerns like heart disease, cancer, neurodegenerative disease, type 2 diabetes and related metabolic dysfunction.

Is blood work and other testing included?

All Members receive the RHA DNA test and report included in their package. However, all other blood work, scans, and tests are billed directly to the patient. And when possible we’ll help you submit to your insurance for reimbursement.

Most labs, tests, and scans should be HSA eligible but you’ll have to check with your provider. If you desire in-home blood testing we can arrange that through one of our partner labs at an additional fee, where available.

If you have recent relevant blood work or scans, we will work with those on a case by case basis.

Do you accept HSA for payment?

We can confirm that labs and tests ordered via our electronic system and paid directly by patients will be HSA eligible. Our existing Members have used their HSA/FSA to pay for our fees too, but that’s program specific and you’ll have to check with your provider.

Do you take insurance?

Unfortunately health insurance companies are often part of the problem. They keep doctors focused on churning and burning patients, and limit our ability to deliver the health care that meets our standards. However some of the blood work and testing we will order may be covered by insurance and our Nurse Coordinator will be happy to help you submit for reimbursement, but we can not guarantee it will work.

Additionally, some of your prescriptions may be covered by your insurance, but some may not. That’s entirely out of our hands.

I'm seeking an all-in-one provider for doctor's services, lab tests, and health coaching; is that RHA?

Yes! This is one of our core differentiating factors from other services. We provide customized test orders, advanced testing and scans, preventative diagnostics, interpretation, prescriptions when needed, strength coaching, a registered dietitian, epigenetic counseling, and lifestyle modifications crafted by our entire team during your Care Planning Session and delivered to you as a Custom Care Plan.

Please note however: blood work and lab tests are provided by third parties, but we work with them and issue tests directly. Fees for these services are billed direct to the patient, but all other RHA services are included with the membership fee.

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